What is the best time to travel for cheap fares?
Normally, advance booking is a good method of ensuring a cheaper fare, as prices tend to rise when space
becomes more occupied. However, crossings around popular times, including school/national holidays, are
routinely booked up early, so avoiding these times will be more cost-effective.
Should I include the driver in the number of passengers?
Yes. 'Passengers' refers to all persons' travelling on the ferry.
I can't find my vehicle type on the drop down menu, why?
This means that your vehicle type is prohibited by the ferry company or booking it online is not possible.
Please contact us for further information.
Can I book a different vehicle in each direction?
Unfortunately, not all ferry companies allow two different vehicles in one single booking. If this is the
case for your chosen route, it is advisable to make two separate bookings.
Can I book a different number of passengers in each direction?
Unfortunately, not all ferry companies allow a different number of passengers to travel in each direction
on one single booking. If this is the case for your chosen route, it is advisable to make two separate
bookings.
I'm booking a group, can I get a group discount?
Possibly. Discounts may be offered when there are five or more vehicles or nine or more foot passengers
travelling. To organise a group fare, please contact us.
I'm hiring a rental car but don't know the make, model or registration, how do I book?
Please select vehicle type as 'other', enter the expected measurements of the vehicle and input vehicle
registration as 'unknown'. Please note that upon arrival at the port, it is possible that you may be
charged to update the vehicle registration stored for your booking.
How do I know if my vehicle is classed as a freight vehicle or not?
Generally, vehicles transporting commercial goods or which are designed to transport commercial goods are
freight vehicles. Please contact us should you need further clarification.
Can I travel by ferry if I'm pregnant?
Generally, you may travel at up to 28 weeks' pregnant (at the time of travel). You may be asked to
provide a medical certificate of fitness to travel if you are over 28 weeks' pregnant at the time of travel;
if this is the case, please contact us prior to booking.
Can I get residents discount?
Residents' discounts are permitted on certain crossings. Please contact us for
more information.
Is Student or OAP discounts available?
Student and OAP discounts are permitted on certain crossings. Please contact us
for more information.
I don't know when I want to come back, can I book an open ticket?
If this is permitted on your chosen route, an option to book an open return should be visible where you
enter your dates for travel. If this is not shown, an open return is not permitted.
Why can't I get sailings for when I want to travel?
This is due to one of three reasons; the timetables are yet to be released, the ferry is not in operation
on your chosen date or the ferry is fully occupied. Please contact us should
you need further clarification.
How and when do I pay for my booking?
You must pay for your tickets in full at the time of booking. All major payment cards are acceptable
means of payment. Bank transfers maybe accepted as a means of payment. Please
contact us for further information.
Do you send tickets in the post?
No. Upon booking, you will receive an email booking confirmation. This will either be exchanged for
tickets or boarding passes at the port or in some cases, used to board the ferry. Please always take your
email booking confirmation to the port.
I didn't receive a confirmation email, now what?
We send your confirmation email as soon as the booking is confirmed. Sometimes this can go into your
junk/spam folder so please check there. If it is not there then please contact us.
Ticket availability
Compare Ferries displays updated data related to ticket availability, based on the information provided
by ferry companies. However, Compare Ferries is not liable for incorrect representations of this data
during the booking process.
Do you work with all of the ferry companies?
Compare Ferries offers information on a large number of operators, operating at both domestic and
international level. Whilst we endeavour to keep the list of ferry companies as updated as possible, we
cannot guarantee an updated representation of all the shipping companies operating certain routes.
